- Before your trip we send you the car and its plate number, with the exact meeting spot.
- After landing, collect your bags — on international flights, go through passport control and customs first.
- Walk out through the arrivals exit — international or domestic.
- Your driver waits just outside the exit at the spot given in your confirmation, with a name sign if you asked for one (฿100).
A person checks your flight before the driver sets off, so a delay moves your pickup. The first 60 minutes after your flight lands are free.
Can't see your driver? Stay at the arrivals exit and message us on WhatsApp. Customer service is there 24/7 and gets in touch with the driver for you.
For your flight home, the driver collects you at your hotel at the agreed time and drops you at the departures entrance.
