- Home
- Chiang Mai transfer questions
Chiang Mai transfer questions
How much is a taxi from Chiang Mai Airport to the city?
฿500 by sedan, ฿700 by SUV and ฿900 by van, per car, one way, for about 6 km and 15 minutes to a hotel in the city. The ride back to the airport is the same price.
Is the price per person or per car?
Per car. A sedan takes up to 3 passengers and 2 bags, an SUV up to 5 and 4 bags, and a van up to 7 and 5 bags. The price does not change with the number of passengers.
What is included in the price?
The car and driver from your pickup to your drop-off, fuel and expressway tolls. At airport pickups the first 60 minutes of waiting after landing are free. Park fees, temple tickets and extra stops are not included.
How do I pay?
In cash, in Thai baht, to the driver at the end of the ride. Nothing is charged when you book and there is no deposit. If you can only pay by card, message us on WhatsApp and we send a PayPal payment link; a 5% fee is added.
Can I cancel or change my booking?
Yes. Cancellations and changes are free up to 24 hours before pickup; after that the fee is 25% (less than 24 h), 35% (less than 12 h) or 50% (less than 2 h) of the price, and 100% for a no-show — also when you pay the driver in cash. We charge the fee by PayPal payment request. A new hotel or address in the same area, a flight number or the number of passengers can be changed free of charge. Message us on WhatsApp to cancel or change.
Where will the driver meet me at Chiang Mai Airport?
Outside the arrivals exit, after baggage claim — and customs on international flights. The exact spot comes with your confirmation. A name sign is ฿100 on request. See Meeting your driver at Chiang Mai Airport (CNX).
What if my flight is delayed?
Give us your flight number. A person checks it before the driver sets off, so a delay moves your pickup; the 60 free minutes of waiting start when your flight lands.
How do I contact you?
On WhatsApp — Smile Taxi Service's customer service answers 24 hours a day — or in the Smile Taxi app.
Who will drive me?
A driver of our local team in Chiang Mai, the team behind this site. Your booking, confirmation and customer service go through Smile Taxi Service's system. Before the trip we send you the car and its plate number.
Are you the same company as Smile Taxi Service?
No. Chiang Mai Transfer Travel is the booking site of a local team in Chiang Mai, Smile Taxi Service's partner for northern Thailand. Bookings made here go through Smile Taxi Service's booking system, and its team answers your messages.
Which car should I choose?
Count people and bags: sedan up to 3 passengers and 2 bags, SUV up to 5 and 4 bags, van up to 7 and 5 bags. For golf bags, bicycles or more luggage, choose a bigger car or tell us in the booking.
Can I get a child seat?
Yes, on request: ฿300 per seat. Tell us the child's age when you book.
How much is a taxi from Chiang Mai to Chiang Rai?
฿2,500 by sedan, per car, for about 180 km and 3–3.5 hours. A stop at the White Temple can be added — ask for the price when you book. See Chiang Rai.
How long is the drive from Chiang Mai to Pai?
About 3 hours for about 130 km on the winding mountain road. The fare is ฿2,200 by sedan, per car. See Pai.
Do you go to Chiang Dao?
Yes: about 75 km and 1.5 hours north of Chiang Mai, ฿1,800 by sedan, per car. See Chiang Mai to Chiang Dao — Private Transfer.
Do you pick up at Sukhothai or Phitsanulok airport?
Yes, at fixed fares to Sukhothai: about 40 km from Sukhothai Airport (THS) and about 80 km from Phitsanulok Airport (PHS). See Sukhothai Transfers — Airports, Chiang Mai, Ayutthaya and Bangkok.
Can you drive us from Bangkok to Chiang Mai?
Yes: about 700 km and 9–10 hours of driving, from Bangkok or Suvarnabhumi Airport, at a fixed fare per car — or in two days with a night in Sukhothai. See Bangkok to Chiang Mai by Car — Private Long-Distance Transfer.
Can I hire a car and driver for a day in Chiang Mai?
Yes: your own car and driver for up to 10 hours, with fuel, parking and tolls included — Doi Suthep, Doi Inthanon, the old city or your own plan. See Private driver.
Can my hotel or travel agent book for me?
Yes. A hotel front desk, a travel agent or an office can book on this site with your name and WhatsApp number. You pay the driver in cash at the end of the trip, as with any booking. See Hotels & agencies.
Do the drivers speak English?
Not every driver speaks English. If you need a driver who does, say so when you book and we arrange one when we can. Customer service on WhatsApp answers in English and many other languages.
My hotel is outside Chiang Mai city. Can I still book?
Yes. Send the hotel name and your trip on WhatsApp and we reply with a fixed price per car.
Flying into Chiang Mai?
Book the car now and pay the driver in cash when you arrive.