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Book a car for your guests — for hotels, travel agents and offices
Our team in Chiang Mai works mostly for hotels, travel agencies and offices. On this site you can book a car for a guest or a colleague in a couple of minutes: the price is fixed per car, the confirmation comes by email and on WhatsApp, and the guest pays the driver in cash at the end of the trip.
How to book a car for a guest
- Choose the trip and the carPick the route — the airport, Chiang Rai, Pai, Sukhothai or a day with a driver — then the car, the date and the pickup time. The price you see is per car, fuel and tolls included, so you can tell your guest straight away.
- Enter your guest's detailsThe guest's name and WhatsApp number, with the country code: the confirmation and the driver's details go there. For the pickup, write your hotel's name or address. The e-mail for the confirmation can be the guest's or your front desk's.
- The confirmation arrivesSmile Taxi Service's team confirms the booking by email and on WhatsApp, with a booking code. Before the trip the guest receives the car and its plate number.
- The guest pays the driverAt the end of the trip the guest pays the driver in cash, in Thai baht. Nothing is charged when you book, and nothing is left to settle between your business and us.
- Changes go through WhatsAppTo change or cancel, message Smile Taxi Service on WhatsApp with the booking code. It is free until 24 hours before pickup; after that the fee is 25%, 35% or 50% of the price, and 100% for a no-show.
Why it works for hotels, agents and offices
A price you can quote
Every fare is fixed per car and shown before you book — no meter and no bargaining at the door.
No account, no paperwork
There is nothing to sign up for. Book from the front desk computer or a phone, whenever a guest asks.
Nothing to collect
The guest pays the driver directly, in cash. A guest who can only pay by card asks on WhatsApp for a PayPal link (+5%).
Airport pickups taken care of
With the flight number, a person checks the flight before the driver sets off; the first 60 minutes after landing are free, and a name sign is ฿100.
Help at any hour
Smile Taxi Service's customer service answers on WhatsApp 24 hours a day, in English, Thai and other languages — for you and for your guest.
Beyond the city
Chiang Rai, Pai, Chiang Dao, Sukhothai and Bangkok at fixed fares, and a car with a driver for up to 10 hours for a day around Chiang Mai.
Sedan, SUV or van — one price per car
Air-conditioned, non-smoking cars. The price is for the whole car, whatever the number of passengers.
Sedan
Up to 3 passengers · 2 bags
Couples and small families with normal luggage.
SUV
Up to 5 passengers · 4 bags
Families, more luggage, and a higher seat for the mountain roads.
Van
Up to 7 passengers · 5 bags
Groups, families with a lot of luggage, and long days out.
More than 7 people, or golf bags and bicycles? Book two cars, or ask on WhatsApp. Photos are illustrative.
Included in every fare
- The car and driver from your pickup to your drop-off
- Fuel and expressway tolls
- At airport pickups: your flight checked by a person before the driver sets off, and the first 60 minutes of waiting after landing
Not included
- National park fees, temple and attraction tickets
- Extra stops, detours and sightseeing stops — priced by message
On request
- Child seat: ฿300 each — tell us the child's age
- Name sign at the arrivals exit: ฿100
- A driver who speaks English, when one is available
Questions from hotels and agencies
Do we need an agent account?
No. There are no agent accounts: anyone can book on this site, and each booking stands on its own.
Is there a commission, a monthly invoice or credit?
No. The price on the site is what the guest pays the driver, in cash, at the end of the trip. There are no commissions, monthly invoices or credit terms, and nothing to settle between your business and us.
Whose WhatsApp number should we enter?
The guest's, so the confirmation and the driver's details reach them directly. If the guest has no WhatsApp, enter your front desk's number and pass the details on.
Can we book for a group?
Yes. A van takes up to 7 passengers and 5 bags. For a bigger group, book two cars, or ask on WhatsApp.
Can we book a car for later today?
Pickups within the next few hours are best booked on WhatsApp, so a driver can be found at once.
Can you collect a guest or a colleague at the airport?
Yes. Book with the flight number: the driver waits outside the arrivals exit, with a name sign on request (฿100).
Book your guest's car now
Choose the trip, enter the guest's name and WhatsApp number, and the confirmation is on its way. The guest pays the driver in cash at the end.